DATA PRIVACY POLICY
The RUKAM Store  is committed to the security of your data and of course here in our official store it is no different. We keep your information in the strictest confidentiality!
We prioritize the privacy and security of our customers throughout the process of browsing and purchasing through the site. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and means of payment to be able to charge and ship your order, will be disclosed to third parties, when such information is necessary for the delivery and collection process. Your personal data is essential for your order to arrive safely.
We use cookies and information from your browsing in order to draw a profile of the public that visits the website and, thus, we can improve our services, products and content, all in accordance with the regulations of the General Data Protection Law. Throughout this process, we keep your information strictly confidential.
What is the LGPD?
The General Data Protection Law (Law No. 13,709/2018) regulates the processing of personal data of customers and users by public and private companies.
What is personal data?
Personal data is any information capable of identifying you and/or any natural person. In other words, personal data is considered not only those that immediately identify a person (such as name, surname, CPF, RG, CNH, Work Card, passport and voter card), but also those that, together with other data, make a person identifiable. Data such as gender, age, telephone number, e-mail, even if they are not able to identify someone immediately, together make the person identifiable.
What is data processing?
It is the term used by the LGPD that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing, and deletion.
What are cookies?
These are small text files sent to your browser, containing records about your behavior when accessing a website, but which do not store personal data or affect your device's system We use cookies, pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience and, Also, to prevent fraudulent activity and improve your security in the purchase process in our store.
Session Cookies
Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.
Persistent Cookies
Persistent cookies are used to measure the effectiveness of our website, as well as to remember your website preferences, and remain on your desktop or mobile device even after you close your browser or perform a reboot. We use these cookies to analyze user behavior and establish patterns in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to deliver targeted advertisements and measure the effectiveness of our website as well as the functionality of such advertisements.
How do we use the personal data we collect?
You are aware that you provide information consciously and voluntarily by accepting the cookies on the page, as well as at the time of placing an order on the website and/or registering on our website. When you register and/or fill out a form offered by RUKAM, including on the websites operated by it, certain Personal Data requested will be kept confidential and will be used only for the purpose for which the registration was motivated, and will not be disclosed to third parties, except in compliance with court orders and/or issued by public authorities.
In order for this data to remain secure, we recommend that you never provide your website access data (login and password) to third parties, even if they are friends and relatives. In case of suspicion or confirmation of improper access, immediately log in to your customer area and change the password.
How long do we use the personal data we collect?
Personal Data is stored only for as long as necessary to fulfill the purposes for which it was collected, unless there is another reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others.
What are your rights?
You have the right to request information from RUKAM regarding the processing of your personal data, through the requests below:
I. Confirmation of the existence of processing of your personal data and access to the data;
II. Correction of incomplete, inaccurate or outdated data – it is important that personal data is accurate and current and it is up to you to keep it correct and up to date;
III. Anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the LGPD - you may request the blocking and deletion of your personal data, except in the cases provided for by law;
IV. Portability of data to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing commercial and industrial secrets - the portability of personal data does not include data already anonymized by RUKAM;
V. Information on data sharing with public and private entities;
VI. Information on the possibility of not providing consent and on the consequences of refusal: RUKAM is available to attend and assist, in a transparent manner, any doubts that may exist due to the processing of your personal data, including on the possible impacts arising from the failure to provide consent;
VII. Revocation of consent: you may withdraw your consent in relation to the processing activities that require it;
For any of the orders listed above, you must contact RUKAM through the contact information provided.
Sign up and buy with peace of mind, without worries.
Changes to our privacy policy will be duly informed in this space.
 RUKAM guarantees that it uses your personal data of address, payment and order content only for the purpose of processing the orders placed, and therefore not disclosed under any circumstances. Regarding data traffic security, all navigation carried out on our website, as well as transactions involving payment, whether by credit card or not, will be encrypted with SSL (Secure Socket Layer) technology. This means that only the store has access to your personal information and no one else. When you fill in the data and send it to us, it is encrypted, which makes it unrecognizable during the journey over the Internet, ensuring confidentiality. Check out a summary of our security certificates below:
Security certificates
GOOGLE SAFE BROWSING BADGE: Google is the largest research and technology company in the world. The company has a safe browsing assessment system, examining billions of websites daily. By carrying out the daily inspection of our website, Google certifies that it is safe for browsing and grants us its security seal that appears at the bottom of the page. Click on the badge to have Google verify it now.
SSL CERTIFICATE: The SSL digital certificate is the highest and mandatory security level for all websites that transmit data, such as e-commerces that request sensitive information from customers, such as email and credit card data. This certificate can be verified by the green padlock in the navigation bar that attests that the site protects the information that is sent by customers through data encryption, which practically eliminates the possibility of data interception. Secure websites are accessed by the HTTPS prefix, websites that have access only by the HTTP prefix are not secure and do not encrypt the information. Check the green padlock and HTTPS prefix in your browser and check our SSL Certificate badge at the bottom of the page.
